Customer Support

Our customer support team is at hand to deal with any queries or problems you may have. In all correspondence please remember to quote your username and order reference number (if your query is relating to a particular order), as this will help us deal quickly and efficiently with all enquiries.

If there is a problem with an order, our Buyer Promise guarantees to either resolve the problem or to re-credit your account in full.

In the unlikely event of you receiving an incorrect order, then please contact our Customer Support team first, before returning the books. Remember the sooner we know of a problem, the sooner it can be resolved.

Contacting us

E-mail us at:

customersupport@greenmetropolis.com

Or write to:

GreenMetropolis
John Buddle Work Village
Buddle Road
Newcastle upon Tyne
NE4 8AW

For your information our Company Number is 4179687.