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9780340819807

ISBN: 9780340819807

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Fish!

A Remarkable Way to Boost Morale and Improve Results

by Stephen C. Lundin , By (author) Harry Paul

Category: Law, Business & Economics / Business & Management
Publisher: Hodder & Stoughton General Division
Publication date: 5 September 2002
Number of pages: 112

Description:
Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

Review:
This business book is very much in the style of the best-selling Who Moved My Cheese in that it uses a deceptively simple and accessible story to get its points across. That book was about encouraging employees to accept change; this explores the best ways to boost morale and thereby results. Its core message - 'We can choose the attitude we bring to our work' - extends beyond simple business principles to embrace ideas that will be helpful in dealings not only with staff and colleagues but in all relationships. At the heart of the book is the idea that loving what we do will make us do it better, a notion explored through the parable of the Pike Place fish market (hence the book's title). Many people have probably experienced the 'toxic energy dump' workplace described here but it can be difficult to change a culture where negativity has long prevailed, and whose staff are resistant to change and probably don't even see the need for it. This book may act as a helpful wake-up-call for managers to help their staff recognize the problems of their working life, and find a way through them to make them feel more fulfilled personally and to make a greater contribution to their company. Although set in Seattle and a thoroughly American tale, the problems and principles discussed will be relevant to organizations throughout the world. (Kirkus UK)

What the papers say:
This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch! Spencer Johnson, author of Who Moved My Cheese? I recommend their book to anyone, on any level, who wants to make a difference at work. Hyrum Smith, co-chairman Franklin Covey Co. The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too. Ken Blanchard, from the Foreword

Author's Biography:
Stephen Lundin is a filmmaker and professional speaker. Harry Paul is senior vice president with The Ken Blanchard Companies. John Christensen produces corporate learning films, including the Fish! video.

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